Responding to online criticism

Dr Samantha Bell
ByDr Samantha Bell
Published27 September 2017
Patients are more likely than ever to turn to social media to voice concerns about their treatment. How well do you understand your personal and professional responsibilities?
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It may be upsetting to receive criticism, but once you become aware of a concern, you are presented with the opportunity to respond in a positive way.

This page was correct at publication on 27/09/2017. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

Dr Samantha Bell
Medico-legal adviser

BSc MBBS MRCP MRCGP LLM Dr Samantha Bell studied medicine at Guy's Hospital Medical School, was awarded a BSc in physiology and qualified as a doctor in 1992. After gaining MRCP she then went on to train as a GP, gaining MRCGP (distinction) in 2003. She obtained an LLM in Health Care Ethics and Law in 2015. Sam worked as a GP principal in Hertfordshire before joining the MDU as a medico-legal adviser in 2015.

Responding to online criticism