Complaints are a gift to the NHS in the drive to improve standards - or so it has been argued. But after finding little overlap between clinical incidents and complaints at his hospital, Dr Paul Goldsmith believes we need to rethink our approach. He tells the MDU why this issue has serious implications for patients, healthcare staff and precious NHS resources.
Feature
Despite best intentions, doctors can occasionally draw criticism over conflicts of interest, particularly over commissioning. Dr Udvitha Nandasoma offers some advice to help clear up the confusion.
Leader
In testing times, it's more important than ever that doctors can depend on the MDU to fight their corner.
Feature
In the year since the Supreme Court’s seminal judgment in Montgomery v Lanarkshire Health Board, medical professionals and their advisers have been unpicking what the decision means in terms of their everyday practice; what is informed consent in the post-Montgomery age?