Managing patient complaints
Complaints are unavoidable in practice, so knowing how to deal with them appropriately when they arise is vital.
Summer 2019
Summer 2019
Summer 2019
In focus
Feature
Cognitive bias and diagnosis heuristics
How identifying and allowing for bias in your clinical practice can help anticipate medico-legal issues.
Leader
Disappointments over the discount rate
The government must keep its promise to protect doctors from the impact of the discount rate cut, says MDU chief executive Dr Christine Tomkins.
In focus
Acting as a witness for a colleague
It's understandably worrying to receive a letter from the GMC, but it might not be you who's facing a disciplinary investigation.