"Help! I'm being sued!" What to expect when you receive a claim

Dr Claire Wratten
Whether it arrives out of the blue or you have an inkling it’s on its way, receiving a claim for clinical negligence is not a pleasant experience.

We're notified of hundreds of new claims each year but, on average, less than 1% go to trial.

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This page was correct at publication on 10/07/2023. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

Dr Claire Wratten

Dr Claire Wratten is a senior medical claims handler and claims team manager, who joined the MDU in 2006 from a background in nephrology and general medicine.

Lee Lewis

Lee Lewis is a senior claims handler working in the high value claims team. Lee joined the MDU in 2004 from a background in the insurance industry.