Listen up - communication is VITAL

Shelagh Turvill
A doctor speaks from experience when she says good communication is essential, even when you're a student
Photo credit: Alamy

I am proud of the care I provide and want my patients to know my name. As a patient, I believe that it is the little things like this that make the biggest difference

This page was correct at publication on 20/04/2015. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

Dr Shelagh Turvill
Medico-legal adviser

Shelagh is a consultant anaesthetist and MDU medico-legal adviser. She has been a teacher and manager within the NHS, and was previously medical student supervisor for a student selected component (SSC).